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Robert Lauridsen Business Psychologist

Getting What You Want Through a Proven Leadership System

Introduction and Background to our new Blog

…A Proven System for Optimizing Productivity and Profit

Staying Competitive in a Changing World

Have you ever wondered how effective you are as a leader of your company, department, or team? Do you have tools or methods that you use to evaluate the qualities, strategies, or processes you bring to that leadership position? If you could isolate a few key elements—ones that could help you strengthen and build your company or team into the future—would you want to learn how to use them to enhance your company and your own career?

These critical elements exist, and we will show you how to put them to work for you.

We’re referring to the ability to envision your company’s potential and to recognize what needs to change in order to achieve your goals for the future. Such change begins with identifying what you need More of, what you need to do Better, and what needs to be Different about your operation.

[Read more…]

The Key to Delivery: The Implied Promise

When as a manager you make a request of someone and that person accepts, he takes on the responsibility to produce some product, report or service. As the person making the request, you also have a responsibility. As a requester, your implied promise is: I will support you in fulfilling your commitment to me and will not undermine your attempts to deliver. Support includes resources such as people, technology, money, and needed information. In addition, your implied promise typically includes collaboration and the coordination of actions necessary to help the performer.

Let’s look at some examples.

The Unseeing CEO
Steve, a customer service manager in a 5 year old start-up, complained that while the CEO expected service agreements and documentation to accompany the release of the hardware the company produced, the engineering department refused to keep Steve’s department updated as to the nature and dates of each new release. Steve found himself attempting to provide documents based on previous releases and making guesses about the features of a new release based on rumor. [Read more…]

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